As a trusted Dux hot water specialist in Wollongong, we repair, install, and replace the full Dux range with genuine parts and licensed workmanship.
Dux systems are reliable but eventually something gives. Common issues are failed elements on electric tanks, pilot lights blowing out on gas storage units, faulty thermostats, or the tank itself rusting through. Diagnosing the right cause matters because most faults are cheap to fix. A Dux plumber in Wollongong sorts it properly, first time.
Our Wollongong Dux hot water repair team carries common Dux elements, thermostats, thermocouples, and valves on the truck. Genuine parts keep manufacturer warranties valid and last longer than generic substitutes. Most faults get sorted in a single visit, so you’re back to hot showers the same day in most cases.
Called these guys for an emergency inspection due to suspected water leak. They turned up only half hour after I called, found the source of the problem (thankfully not a burst pipe!) and fixed it very quickly. No bill shock – very reasonable prices – with fantastic service and friendly staff!
Fairy Meadow Plumbing were quick to attend my house and were able to fix the issue the same day for a very reasonable price. Would recommend them.
When I rang the receptionist was very polite and professional. A time was arranged and the plumber arrived promptly, quickly identified the problem and didn’t try to make out it was something more than what it was – just a valve on the hot water system needing replacement. It was soon replaced and the cost was reasonable. A very good company based on this experience.
Many thanks to Michael and his young apprentice who did a thorough and meticulous job for us. They were both very professional, friendly and courteous. Michael’s attention to detail was impressive to watch. Anyone wanting a great plumbing job should look no further 🙂
Very impressed with these guys and the office staff was friendly and on the ball too! I rang and they came the next day, office staff rang with a reminder and Mike arrived on time and fixed the problem ASAP. To make it even better, it cost about half as much as I thought it would. Will definitely use again.
Whenever I have called them with a problem they have responded within a couple of hours. I couldn’t speak more highly of their work. I recommend Fairy Meadow Plumbing to anyone who is looking for a plumber.
Had a great experience with Fairy Meadow Plumbing. Turned up quickly and on time, identified where the leak was (within the brick wall). Cut out a small piece of the wall, found the leaking pipe and fixed it. Not only did I get a fixed pipe but they were flexible enough to turn it into an outdoor shower for me while it was open. Couldn’t ask for better guys Zeke and Jed. Friendly, efficient and the price came in very reasonable for a day’s work. Even patched up the cut out wall in the rain. Definitely be using this local business again.
We had a fantastic experience with all aspects of Fairy Meadow Plumbing’s services during our recent bathroom renovation. The owner was very personable and took the time to ensure we would achieve exactly what we wanted within our bathroom space. The plumber and apprentice on the job were highly professional as well as polite and respectful of our home – they did a fantastic job. I could not recommend this business more highly.
I have been Fairy Meadow Plumbing customer for years. They are punctual, professional and do their work in a timely manner. They are always friendly and communicate well through the whole process.
Dux hot water installation in Wollongong covers electric storage, gas storage, continuous flow, and the Airoheat heat pump range. Dux is an Australian made brand with strong warranties and reliable performance across all model types. We help you pick the right unit based on household size, fuel access, and running cost goals.
Over 75 years of hands-on experience passed down through three generations of family plumbers since 1949.
We manage your entire project from design to construction, so you have one point of contact and zero stress. Our clear, step by step process means you always know what to expect.
We'll never pressure you into contracts or upsell work you don't need. Honest advice, your call.
Specialist qualifications in gas fitting, backflow prevention and thermostatic mixing valves. Fully covered.
Burst pipe or blocked drain? We offer prompt same-day service so plumbing problems don't ruin your day.
Camera inspections, jetblasting and modern tools to find and fix problems accurately. No guesswork.
Our Wollongong Dux service work includes anode inspection and replacement, pressure relief valve testing, and burner cleaning on gas storage units. Anode replacement every 5 years or so significantly extends storage tank life, particularly in harder water areas. Small spend, real extension on lifespan. Worth doing before a failure forces replacement.
When a Dux hot water system in Wollongong is past saving, we often handle same day replacement. Common storage and continuous flow sizes carried on the truck for quick swaps. Old unit disconnected and removed, new one installed, gas or electrical reconnection certified as required. Water back on the same day in most cases.
Most Wollongong Dux hot water repair jobs involving elements, thermostats, or thermocouples take one to two hours. Draining and refilling a tank adds time on storage units. You get realistic timing in the quote. Genuine Dux parts on the van mean most jobs complete in a single visit.
Yes, Dux keeps parts available for older models going back many years. Plenty of Illawarra homes have Dux tanks 15 years old still going with regular element and anode work. Our Dux plumber in Wollongong tells you honestly when repair stops being economical versus a Dux hot water replacement. Often there’s plenty of life left.
Storage electric suits off peak setups and steady use households. Gas storage and continuous flow suit homes with existing gas connection. Dux Airoheat heat pump suits anyone targeting lowest long term running cost. Our Dux hot water installation team in Wollongong matches the model to your actual situation, not the largest margin.
Dux storage tanks typically last 10 to 12 years, continuous flow units 15 to 20 years, and heat pumps 10 to 15 years with regular servicing. Anode swaps every 5 years extend storage tank life significantly, especially in the Illawarra. Our Wollongong Dux service is built around preventative maintenance for full lifespan use.
Yes, all our Dux hot water installation work in Wollongong is done by licensed plumbers using genuine parts, which keeps manufacturer warranties fully valid. Warranties typically run 5 to 10 years on cylinders and longer on heat exchangers. We register the warranty on your behalf as part of the install.
Yes, all Dux repair work and install work in Wollongong is guaranteed on top of the manufacturer warranty. We’re fully licensed, insured, and have served Illawarra homes since 1949. If anything isn’t right, we come back and sort it. Three generations of family reputation on every job.
Whether it’s a small repair or a bigger job, our friendly team is ready to help. Call us today or book online for a free, no-obligation quote. No gimmicks, no games, just honest plumbing from a family you can trust.
Called these guys for an emergency inspection due to suspected water leak. They turned up only half hour after I called, found the source of the problem (thankfully not a burst pipe!) and fixed it very quickly. No bill shock – very reasonable prices – with fantastic service and friendly staff!
I would like to say the few times I have dealt with Fairy Meadow Plumbing I have found them to be very professional and easy to speak to from the woman in the office to the guys on the job who take the time to explain everything to you in detail. They also took time to clean up after each job they have done for us. We have also found their plumbing rates are reasonable. Thank you for your professionalism you have shown each time we called on your help with our plumbing needs, we appreciate your help and will call on you again if required. Take care, stay safe. Virginia Ratcliffe.
Fairy Meadow Plumbing have been my family’s go to plumbers for over 40 years. Honest, reliable, friendly service every time. I wouldn’t call anyone else!
I am impressed by Fairy Meadow Plumbing on their prompt and professional service. They responded on a timely basis, communicated during the process and completed the work in a very professional and friendly way.
Have used this company 3 times now for complex difficult work for my 1950’s property. All interactions with the office were second to none. They turned up next day on time, and the plumbers/gas fitters Matt and Zac were more than excellent for the complex and heavy brute force jobs needed. Excellent work, service and value. Thank you Fairy Meadow Plumbing.
DON’T BOTHER STUFFING AROUND GETTING QUOTES – Just call Fairy Meadow Plumbing. Fast response time to sort out our noisy solar hot water system. Fixed in a jiffy, no problems – thank you. Staff, both in office and on site
I found a leaky pipe under the kitchen sink. Rang Fairy Meadow Plumbing and a plumber arrived within 30 minutes! Fast, efficient and friendly service! Thank you! Highly recommended.
Fairy Meadow Plumbing were quick to attend my house and were able to fix the issue the same day for a very reasonable price. Would recommend them.
The team at Fairy Meadow Plumbing were swift to come and locate the problem. They were efficient, didn’t rip us off unlike some other plumbers out there and rectified the problem within hours. I highly recommend them for all your plumbing needs. Will use them when need be in the future.
Ring Fairy Meadow Plumbing first! Don’t waste your time searching for other plumbers. This is a professional service, from contacting the office to the trades arriving and getting the job done hassle free. Highly recommended.
I had Reece come out to my mum’s to locate storm water. He was so lovely and genuine, is coming on Thurs next week to do the job as I wouldn’t go anywhere else. The girls in the office are so lovely as well, fantastic professional service, highly recommend. Thank you.
When I rang the receptionist was very polite and professional. A time was arranged and the plumber arrived promptly, quickly identified the problem and didn’t try to make out it was something more than what it was – just a valve on the hot water system needing replacement. It was soon replaced and the cost was reasonable. A very good company based on this experience.
We recently renovated our ensuite and engaged Fairy Meadow Plumbing to assist with our plumbing needs. Neil, the tradesman that did the job, was punctual, clean and thorough. We are very happy with the work that he did, and will/have recommended Fairy Meadow Plumbing to family and friends. They ticked all the boxes for us, thank you!
First time experience with Fairy Meadow Plumbing and I couldn’t have been happier with the service. From start to finish totally professional. I would happily recommend them.
In my experience of dealing with Scott and his staff I have found them very helpful, responsive in a timely manner and more than willing to “go the extra miles”. Thank you from the bottom of my heart! As a senior citizen I do appreciate people who care.
Many thanks to Michael and his young apprentice who did a thorough and meticulous job for us. They were both very professional, friendly and courteous. Michael’s attention to detail was impressive to watch. Anyone wanting a great plumbing job should look no further 🙂
Very impressed with these guys and the office staff was friendly and on the ball too! I rang and they came the next day, office staff rang with a reminder and Mike arrived on time and fixed the problem ASAP. To make it even better, it cost about half as much as I thought it would. Will definitely use again.
I had a leaking water supply pipe on Friday morning. Rang Scott and asked if any chance to fix today. “Well we have 8 jobs to do but I will try and fit you in. Expose the pipe for us and we will fix at around 12:30.” Well Tim, a lovely young man, very professional and efficient, arrived right on time and fixed my problem within the hour. Would highly recommend this business.
I called the plumbers from FMP on two occasions, and both times they were prompt, efficient and very easy to get on with. Their advice was helpful and the work they carried out solved a serious problem.
Michael was on time and he did a new dishwasher and gas cooktop install. Hourly rate fee was fair. He was very courteous and efficient. Will call this company next time we need a plumber.
Thank you Fairy Meadow Plumbing for the quick response to our broken kitchen pipe issue. Your tradesperson Zeek was most helpful and professional and your rate was excellent value for money.
Whenever I have called them with a problem they have responded within a couple of hours. I couldn’t speak more highly of their work. I recommend Fairy Meadow Plumbing to anyone who is looking for a plumber.
Michael from Fairy Meadow Plumbing has just undertaken a very complicated task involving double concrete wall and tiles, moving the cistern tap and tiles to fit new toilet… Amazing job! Looks great!
From the call, quote to the job and payment was finished within 24 hours. My hot water system was dying, screeching through the pipes. The people I dealt with were a pleasant surprise. Professional, efficient, well mannered, very clean after the job. Old fashioned service. Bravo.
I’d like to give a big shoutout to Patrick for his professionalism, kind nature and knowledge! He came to replace our basin drain in our bathrooms as well as diagnose and repair a leaking dishwasher isolator valve. He was very efficient and the invoice was less than I thought it would be! Even the booking process was a breeze when I called up. Highly recommend Patrick and the wider Fairy Meadow Plumbing group and will use their services again when needed!
Amazing! I had a new vanity installed and a couple of other smaller jobs done today. I am very grateful for the professionalism. All my questions were answered professionally and politely. Installed taps are working perfectly. Great service, friendly, professional and arrived on time. No hidden charges or any other costs. Thank you so much. Very much to be recommended.
We use Fairy Meadow Plumbing every time. Patrick arrived today. He was very professional and knowledgeable. He gave me an on the spot quote and successfully unblocked our drain. We highly recommend Patrick and Fairy Meadow Plumbing.
Highly recommend Fairy Meadow Plumbing. The whole team is amazing and very professional and knowledgeable. We have given them a call for service multiple times and each time they have gone out of their way to help us out, once on a holiday in some very urgent situation. We very much appreciate your kindness and expert service …
Reece was really informative and helpful during the quoting process. We had a crew at our place for about a week and a half doing work, and throughout the whole process everyone was super friendly, approachable and communicative. Highly recommend!
Fairy Meadow Plumbing were always quick to respond to calls, arrived when stated, were professional and did a great job. I have used them twice. The first time was to fix a gas leak and the second to install a new water heater system. The time between quoting and job completing was very quick. I have no hesitation in recommending them to others.
From the first phone call to the end of the service, there is nothing that Fairy Meadow Plumbing could have done better. I have had another local plumbing company come out and “fix” the taps on our shower twice in the last 18 months, in total costing close to $3k. After the problem arose again I decided to contact Fairy Meadow Plumbing for help. The staff who answered the phone were calm and reassuring, telling me someone will be at our house early in the afternoon. Around 1pm I received a phone call just after lunch to advise a plumber will be here in approx 40 minutes. Right on time the van arrived at the front of our house. Both he and the apprentice were well-mannered, presentable and reassuring. They listened when asking what happened, provided feedback on thoughts on what the issue could be and explained a few scenarios as to how they may fix the issue. After they identified the problem, they explained how they could fix it, and the costs associated with it (much cheaper than previously paid for the “fix”). The repair was over quickly, and both tradesmen thanked me, made sure I understood what they did and left the area looking better than when they arrived! The only thing I would change is calling Fairy Meadow Plumbing the first time!
Prompt service and quick time on site. Friendly and experienced plumber who repaired one mixer tap in kitchen and replaced another mixer tap in ensuite vanity. Both taps had dripping problems. I would recommend Fairy Meadow Plumbing.
There was a blockage in our kitchen sink which was causing water to overflow out of the connecting laundry room. Rang up Fairy Meadow Plumbing a few minutes before closing time and they sent someone promptly over at 7am the next day. Problem was cleared and resolved within the hour, which they charged at a very reasonable hourly rate. Michael was extremely professional, great to communicate with, and gets the job done. We are so relieved to know that there are still good, honest, hardworking services around in Wollongong. We have Fairy Meadow Plumbing’s number permanently recorded in our contact list now!
We had an emergency where our water meter was taken out following a car accident on our street. I phoned Fairy Meadow Plumbing and two guys were on site in 30 mins or less. They were up front on the likely cost (which was reasonable), and got the job done quickly, professionally and with no surprises at all. Would be very happy to use Fairy Meadow Plumbing again.
Had a great experience with Fairy Meadow Plumbing. Turned up quickly and on time, identified where the leak was (within the brick wall). Cut out a small piece of the wall, found the leaking pipe and fixed it. Not only did I get a fixed pipe but they were flexible enough to turn it into an outdoor shower for me while it was open. Couldn’t ask for better guys Zeke and Jed. Friendly, efficient and the price came in very reasonable for a day’s work. Even patched up the cut out wall in the rain. Definitely be using this local business again.
We had a fantastic experience with all aspects of Fairy Meadow Plumbing’s services during our recent bathroom renovation. The owner was very personable and took the time to ensure we would achieve exactly what we wanted within our bathroom space. The plumber and apprentice on the job were highly professional as well as polite and respectful of our home – they did a fantastic job. I could not recommend this business more highly.
I believe this is the 3rd time we have used Fairy Meadow Plumbing in the 4 years we have lived in Mount Ousley. Today’s experience with Patrick at Fairy Meadow Plumbing is worth a 5 star mention. Patrick kindly returned to fix a washer and creatively turn an outdoor tap sideways for better hose access. We really appreciate Patrick’s time, professionalism and friendliness. The ladies in the office were prompt with returning emails/calls and coordinating the teams. Highly recommend Fairy Meadow Plumbing!
I have been Fairy Meadow Plumbing customer for years. They are punctual, professional and do their work in a timely manner. They are always friendly and communicate well through the whole process.
I had a sewerage pipe blockage which had sent sewerage flowing around my yard and close to my house. I needed to contact a plumber that would attend ASAP outside of normal hours. One call to Fairy Meadow Plumbing was all I needed to make. One of their employees (Zeke) arrived quite promptly and set to work in trying conditions (rain and sewerage) to clear the pipe using a jetter. He was very knowledgeable and advised me the entire time what was happening and showed me what blockages he could see using the camera. In the end the blockage was cleared so my family could use bathrooms etc again, but it was evident from what we saw inside the pipes that further work will be needed. I won’t hesitate to use FMP to carry out this work as I trust their professional approach. I have used other plumbers in the past who just seem to concentrate on upselling services, I’m glad I’ve found one that I feel I can trust.
We had an underground pipe leaking and had Zeak from Fairy Meadow Plumbing come out to look for the failure in the pipe. He was very professional and friendly, happy to answer my questions. Being an old house it was a bit of a challenge to locate the pipe and then the fault but he persisted and managed to fix the problem. Price was fair considering the pipe was 1 metre underground and he dug it out by hand, no problem. Great job, thanks so much. Jeff.
I have regularly used Fairy Meadow Plumbing over the last few years and I can’t speak more highly of them. The customer service from start to finish is excellent
Recently had a minor leak under our house due to a damaged pipe. Fairy Meadow Plumbing was able to get a plumber out promptly and with no fuss they went about sorting the issue. Great team, happy to recommend.
In my 30 odd years of renovating homes I’ve never ever dealt with such an efficient, professional & instantaneous service. I had posted on Facebook does anybody know anyone who installed hot water systems and I had been quoted between 5 1/2 … More